** Customer Support phone number: 877-438-4977.

(NOTE: This is a messaging system only. Customer can leave a message and Support Staff will return their call.)

For subscribers who:

  • Have account or service-related questions (e.g. can’t login, need help updating account, didn’t get a severe weather alert phone call)
  • Want to subscribe but don’t own a computer or can’t get online to do it

** Send Customer Support e-mail.

  • For subscribers who are online and prefer support via email.