When you have subscribed, there is one critical step necessary to ensure you will receive alerts as they are broadcast.

  • When signing up is complete (after "Success" screen), you will see the telephone number used to send alerts (866-479-9906), and be reminded to add the phone number to your contacts list.
  • Note: Alerts are sent for the address area(s) registered when subscribing - the service does not track your location.

  • Many new smartphones offer a notification option that allows notifications from "Favorite Contacts" to be delivered even when a "Do-Not-Disturb" or "Quiet" time has been set in the system. You should add the sending telephone number and a contact name of "Storm Shield Phone Call Alerts" as a "Favorite".

  • Caution: Some smartphones use a "Privacy" or "Quiet" Button / Slide-switch on the device for this function. If set to "Private", notifications may not be audible.